Terms and Conditions

Below terms and conditions (“Terms”) govern the use of payment services provided on this website (“Website”). By using our payment services, you agree to these Terms.

Payment Methods

1.1 We accept Visa, MasterCard, American Express, and other secure payment methods online. Your credit card details are not stored, and we do not share customer information with third parties.

Payment Processing

2.1 Payments made through our secure encryption system comply with industry standards to protect your financial information. Upon successful payment, you will receive confirmation via email or notification.

Pricing and Currency

3.1 All prices listed on the Website are in GBP (British Pounds) unless otherwise specified. Prices are subject to change without prior notice.

3.2 Vehicles left with us for longer than the allocated time may be subject to additional charges. Please refer to our policy for details.

Refunds, Cancellations, and Missed Appointments

4.1 Refunds or cancellations are subject to our refund policy as outlined on the Website.

4.2 Missed appointments are non-refundable. To cancel or reschedule an appointment, please contact contact@fastmot.com within the specified notice period.

Liability

5.1 We hold no liability for losses or damages due to unauthorized use of your payment information, unless resulting from our negligence or misconduct.

Privacy

6.1 Your payment information is handled according to our Privacy Policy, outlining how we collect, use, and disclose your data in compliance with regulations.

Governing Law

7.1 These Terms and any disputes arising will be governed by the laws of England and Wales.

Contact Information

8.1 For inquiries or concerns about these payment Terms and Conditions, please reach out to us at contact@fastmot.com

By utilizing our payment services, you agree to comply with these Terms. We reserve the right to modify these Terms at any time without prior notice. Last updated: 13/12/2023

Policy

At Fast MOT Ltd we adhere to strict guidelines and policies as outlined below.

Collection of Vehicles – Vehicles for MOT tests and online appointments must be collected within the allotted one-hour slot. The vehicle owner or their authorized representative is responsible for timely collection. Late collection may incur additional fees.

Additional Fees – Vehicles left beyond the allotted collection time may be subject to storage charges. To avoid these fees and ensure smooth operations, please collect your vehicle promptly. Quotes and fees for servicing and repairs are subject to change depending on a vehicle’s specific requirements. We reserve the right to increase fees if the work requires it.

Responsibility for Loss or Damage – Fast MOT Ltd. is not liable for any loss or damage to a person’s property while in our care unless caused by proven negligence or misconduct. We handle vehicles with care but recommend removing valuables before leaving your vehicle with us.

Vehicle Damage – Fast MOT Ltd. takes the utmost care when handling vehicles; however, we cannot accept liability for accidental damage unless it is proven to result from our negligence or misconduct. Customers are advised to report any concerns immediately upon vehicle collection.

Coding/Remapping – Fast MOT Ltd. takes great care when performing vehicle tuning and ECU modifications. However, due to the inherent risks involved in tuning, we cannot accept liability for any damage to the ECU or related components, including cases where the ECU becomes unresponsive (“bricked”). Customers acknowledge and accept these risks before any tuning work begins.

Diagnostics – While we strive to provide accurate diagnoses for all vehicle issues, Fast MOT Ltd. cannot accept liability for any errors or misdiagnoses made in good faith. Vehicle diagnostics can be complex, and unexpected factors may influence the outcome. Customers are encouraged to seek additional opinions if they are uncertain about any diagnosis provided.

Parts – We use only high-quality OEM and aftermarket parts to ensure the best results. As a general policy, we do not fit parts provided by customers unless exceptional circumstances apply, and this has been agreed upon in advance. In such cases, we cannot provide any warranty on the work performed, regardless of the part’s source.

Payment Policy – All fees must be paid in advance and are non-refundable. Full payment is required to secure your appointment. We accept various payment methods for your convenience.

Compliance with UK Automotive Standards – Fast MOT Ltd. follows all UK automotive regulations. Our certified technicians perform MOT tests according to Driver and Vehicle Standards Agency (DVSA) guidelines to ensure your vehicle meets safety and compliance requirements.

Appointment Booking – Customers are encouraged to book appointments in advance using our online system. We strive to accommodate preferred time slots, subject to availability.

Right to Refuse Service – We reserve the right to refuse to conduct tests or perform work on any vehicle under the following conditions: A: The vehicle poses a safety risk to staff. B: The vehicle could cause damage to our equipment. C: The vehicle is in poor, unhygienic condition. D: The presenter has been rude or threatening to staff.

Refund Policy – Refunds will not be issued for missed appointments or late arrivals. Refunds are also not available if our terms are not met, including situations where work is refused for any reason, even after the vehicle is presented.

It is the customer’s responsibility to verify that all booking details – including vehicle information, test class, time and date are accurate at the time of booking. Bookings made in error are non-refundable.

By choosing Fast MOT Ltd., you agree to adhere to these company policies. We appreciate your cooperation and understanding in helping us provide efficient and reliable MOT services.

Please don’t hesitate to contact us if you have any questions or require further clarification regarding our policies or services.

Company: Fast MOT Ltd.

Address: 2-6 Lamb Lane, Hackney, London, E8 3PL

Contact Information: contact@fastmot.com

Website: www.fastmot.com

Date of Policy: 10/01/2025

This policy is subject to periodic review and may be updated without prior notice to ensure alignment with industry standards and regulatory requirements.

Air Conditioning Re-Gas – Important Information

Our re-gas service is designed to top up your system and get it working as efficiently as possible. However, please note:

– A re-gas may not fully fix your air conditioning if there’s another problem, such as a leak, electrical fault, or a faulty component.

– The re-gas service does not include fault finding or repairs. If we suspect another issue, we’ll let you know and can carry out further diagnostics if required.

This way, you’ll always have a clear understanding of what’s needed to get your A/C back to its best.

Fast MOT – Monthly Subscription Plans

These Terms and Conditions govern the use of the Fast MOT subscription plans (“Fast Plan” and “Fast Premium Plan”) offered by Fast MOT Ltd, located at 2-6 Lamb Lane, London, E8 3PL. By subscribing to either plan, you agree to the following:

1. Overview of Plans

We offer two subscription tiers:

Fast Plan – £24/month

– One Free Basic Service per year
– One Free MOT Test per year
– Priority Bookings

Fast Premium – £29/month

– One Free Basic Service per year
– One Free MOT Test per year
– Priority Bookings
– One Free Annual Health Check
– 10% Off Repairs over £500 (parts & labour)

These plans are designed to help customers spread the cost of next year’s MOT and service in affordable monthly instalments.

2. Eligibility for Benefits

To qualify for the Free MOT and Basic Service, you must have made 10 consecutive monthly payments.

If you miss or skip a payment, your subscription will be automatically cancelled, and no benefits will be carried over.

Benefits reset annually, and are not transferable to another person or vehicle.

3. Cancellations

You can cancel at any time, with no penalty.

However, if you cancel before completing 10 consecutive monthly payments, you will not be eligible for the Free MOT, Basic Service, or other plan perks.

Refunds will not be issued for previous payments.

4. Usage Restrictions

The Free MOT and Basic Service are limited to one vehicle per subscription.

Only one subscription can be active per vehicle at any time.

Fast Premium health checks and discounts apply only after 10 full payments and must be booked in advance.

Discount on repairs is only applicable on single repair invoices of £500 or more (before discount).

5. Payment Terms

Payments are collected monthly via Direct Debit or card on a recurring basis.

In the event of a failed payment, we will attempt one retry. If the second attempt fails, the subscription will be cancelled.

Subscription benefits are only accessible while your account is in good standing.

6. Changes to Terms

Fast MOT Ltd reserves the right to amend or update these Terms and Conditions or plan pricing with at least 30 days’ notice to active subscribers. Continued use of the subscription after changes implies acceptance.

7. Contact & Support

For cancellations, booking services, or general enquiries, please contact:

020 8986 6040
info@fastmot.com

Fast MOT, 2-6 Lamb Lane, London, E8 3PL